{
  "schemaVersion": "1.0",
  "reviewedAt": "2026-07-22",
  "dataBoundary": {
    "acceptsPersonalInformation": false,
    "submitsDuplicateReports": false
  },
  "policies": [
    {
      "id": "caring",
      "network": "Caring.com",
      "publicDeadlineStatus": "published",
      "businessDayWindow": 5,
      "trigger": "lead send date",
      "controllingDeadline": "Use the deadline shown in the lead or tour alert or the deadline in the partner contract when it differs.",
      "reportRoute": "Use the Report Duplicate link in the lead or tour alert and complete the Partner Portal form; replying to the alert email does not register the duplicate.",
      "requiredFacts": [
        "reporting team member email",
        "date the lead arrived from the earlier source",
        "original lead source"
      ],
      "confirmation": "Caring.com says the reporter receives an email confirmation after completing the duplicate-report fields.",
      "sourceUrl": "https://partners.caring.com/avoid-paying-multiple-referral-sources-senior-living-lead/",
      "sourceCheckedAt": "2026-07-22",
      "guideUrl": "https://geezerkeeper.com/professionals/caring-com-duplicate-referral-deadline.html"
    },
    {
      "id": "apfm",
      "network": "A Place for Mom",
      "publicDeadlineStatus": "not_stated_in_public_consumer_terms",
      "businessDayWindow": null,
      "trigger": null,
      "controllingDeadline": "Check the lead alert and the organization's agreement with A Place for Mom. The public consumer Terms of Use reviewed by GeezerKeeper do not state a duplicate-referral reporting window.",
      "reportRoute": "Use the route required by the organization's A Place for Mom agreement or lead alert; GeezerKeeper does not infer a provider reporting route from consumer terms.",
      "requiredFacts": [],
      "confirmation": null,
      "sourceUrl": "https://www.aplaceformom.com/terms-of-use",
      "sourceCheckedAt": "2026-07-22",
      "guideUrl": "https://geezerkeeper.com/professionals/a-place-for-mom-referral-fee-dispute.html"
    }
  ],
  "disclaimer": "This is a factual source summary, not legal or contract advice. The actual lead alert and signed agreement control. Verify the linked source before relying on a deadline or reporting route."
}