Source-linked guide
A Place for Mom won't stop calling? Use this four-step opt-out.
Updated July 20, 2026 · Reviewed against the company’s current privacy policy and terms
The short answer: update your A Place for Mom preferences, send a written stop-contact and deletion request, then contact each senior-care provider that already received your information. One marketplace request does not necessarily reach the local communities or agencies already calling you.
Choose the right exit
Who is still contacting you?
- A Place for Mom advisor: use the preference center and send the written privacy request below.
- A named senior living community or home-care agency: contact that provider directly; the network preference change may not update its system.
- Both: do both jobs and keep each confirmation in one small record.
- An unknown number with no clear context: do not disclose personal details. Ask for the organization, official website, and original inquiry before acting.
Still deciding whether to submit the referral form? Read what happens after an A Place for Mom inquiry before entering a phone number. If the call was unexpected, use the source check for people who do not remember contacting A Place for Mom.
1. Update A Place for Mom communication preferences
Use the company’s preference center. Save a screenshot or confirmation email with the date.
2. Send a written privacy request
The company’s privacy policy lists privacy@aplaceformom.com for privacy-rights requests. Ask it to:
- stop marketing calls, texts, and emails;
- record that you revoke prior marketing contact consent;
- delete applicable personal information, subject to lawful exceptions;
- identify the categories or recipients with which it shared your information; and
- explain any identity verification it requires.
Build a free A Place for Mom request
3. Contact the providers that called you
This is the step people miss. A Place for Mom’s privacy policy says that people who want communications from senior-care network providers to stop must contact those providers directly.
Make a list from your call log, texts, voicemails, and email inbox. For each identifiable provider, send a short written request through its privacy address, customer-service address, or reply channel. Ask for confirmation and log the date.
If several communities or agencies are contacting you, use the provider-by-provider senior living facility call cleanup workflow.
4. Keep a tiny evidence file
For each organization, keep the request, the destination, the sent date, and any response. Do not send medical records, Social Security numbers, financial details, or identity documents in the first message.
5. Use official complaint routes when appropriate
If unwanted calls continue, review the FCC’s unwanted-call guidance and the National Do Not Call Registry. Whether a particular call violates a rule depends on facts this guide cannot determine.
How do I unsubscribe or ask A Place for Mom to remove my information?
For calls, texts, and promotional emails from A Place for Mom itself, use the published preference center and save the confirmation. To request removal, send a separate written privacy request asking the company to delete applicable personal information and explain any verification it requires. Deletion rights and retention exceptions depend on the request and applicable law, so do not assume that every record must be removed.
These are two different jobs, and neither automatically stops a senior-care provider that already received the inquiry. Contact every identifiable provider separately.
What if A Place for Mom won't stop calling after you opt out?
Do not rely on blocking one number. Save the date of your preference change and written request, then make a short list of every identifiable organization that contacts you afterward. A marketplace request and provider requests are separate jobs.
- Confirm the preference-center change and keep a screenshot.
- Email a written revocation request to the published privacy address.
- Send a separate request to each provider you recognize from calls, texts, voicemails, or email.
- Keep the sent dates and responses together before using an official complaint route.
A Place for Mom's current terms say automated-call consent may be withdrawn by contacting the company or following provided opt-out instructions. The company may need enough information to locate the original inquiry, but you should not send medical records, financial details, or identity documents in an initial email.
What if the caller ID shows 888-333-8452 or 888-651-6277?
Check the number without treating a public label as proof. Reports for 888-333-8452 conflict across caller directories: some describe A Place for Mom or a senior-care inquiry, while others assign unrelated labels. Reports for 888-651-6277 include community A Place for Mom attributions and one unverified FTC complaint row. The 239-790-0484 evidence record combines first-party AgingCare.com and Caregivers.com contact pages with public voicemail transcriptions. None of these records authenticates a particular displayed call or proves who placed it, and caller ID can be spoofed.
If the conversation actually concerns a senior-care inquiry, use the official preference and privacy routes above. If the context does not match, do not send personal information; ask the caller to identify the organization and original inquiry first.
Primary sources
- A Place for Mom privacy policy — privacy contact, preference center, provider opt-out instructions, and state-specific rights.
- A Place for Mom terms of use — text opt-out and withdrawal of automated-call consent.
- Federal Communications Commission: Stop Unwanted Robocalls and Texts.
- Federal Trade Commission: National Do Not Call Registry.
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